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FreeScout App

About

FreeScout is the super lightweight free open source help desk and shared inbox.

Mailbox Setup

Mailboxes do not need to be hosted on Cloudron itself. The app acts as a regular email client and thus can be setup for any IMAP mailbox. For sending emails of a specific mailbox, the STMP method has to be selected as php mail() or sendmail wont work on Cloudron.

Cloudron mailbox

To configure Freescout with a Cloudron mailbox, use the following connection settings.

For Sending Emails:

For Fetchin Emails:

Modules

FreeScout supports a wide variety of modules to extend the app. Most of them can simply be installed through the FreeScout user interface, however some require additional steps to migrate the database before being used.

To ensure all necessary steps are run after a module installation, simply restart the app through the Cloudron dashboard after activating the module.